VOLUME – High-Performance Surfing, Fine-Tuned by Jordy Smith

The Volume was developed through Jordy Smith’s relentless pursuit of performance. Originally refined while competing in Europe, the model was further adapted for the powerful, challenging waves of Japan ahead of his Olympic campaign. As one of the tallest and heaviest surfers on tour, Jordy worked closely with the design team to fine-tune the board for these conditions.

Extensive testing in Durban led to further refinements to the rocker, concave and rails, improving the board’s overall performance. Feedback from J-Bay local Matt McGillivray helped scale the dimensions to suit the average-weight surfer, creating a versatile, well-rounded range.

Every detail has a purpose. Jordy’s ongoing testing and attention to detail ensure that even a stock Volume delivers high-performance design, with subtle refinements that benefit everyday surfers looking to take their surfing to the next level.

Quantity

Fins are sold separately and are not included with this price. Please ensure compatibility before purchasing additional fins.

Free Pick up In-store

Nationwide Delivery Available

Surf HQ Shipping & Delivery Policy

Effective Date: 01 November 2026

At The Surf HQ, we aim to get your order to you as quickly and safely as possible. This policy outlines our shipping, delivery and collection procedures for online orders within South Africa.

1. Order Processing & Dispatch

We process and package online orders 7 days a week.
Orders placed during business hours will be processed and packaged as soon as possible, subject to stock availability and payment confirmation.
Orders placed outside business hours will be processed during our next operating period.
Although we process orders 7 days a week, courier collections from our premises take place Monday to Friday only, excluding public holidays.
Orders packaged over weekends or public holidays will be collected by the courier on the next available collection day.
You will receive a confirmation email or notification once your order has been processed and prepared for dispatch.

2. Delivery Options

The Surf HQ offers nationwide delivery across South Africa through trusted courier partners.

Standard Delivery:

Estimated delivery time: 2–5 business days from courier collection.
Outlying or rural areas may require additional transit time.

Express Delivery (where available):

Selected areas may qualify for 1–2 business day delivery.
Additional charges may apply depending on distance and parcel weight.

Please note that delivery timeframes begin once the courier has collected your parcel, not when your order is placed.

3. Click & Collect (Durban Only)

If you're based in Durban or nearby, you can select free local collection.

Free collection is available at The Surf HQ.
Once your order is ready, you'll receive an SMS or WhatsApp notification confirming that it is ready for collection.
Please bring your order confirmation when collecting.

4. Shipping Fees

Shipping costs are calculated at checkout based on your delivery address, parcel size, weight and applicable courier rates.
Delivery fees may vary depending on the size, weight and destination of your order.
Free shipping may apply during promotional offers or on qualifying orders.
All applicable delivery fees will be displayed before completing your purchase.

5. Tracking Your Order

Once your parcel has been collected and scanned by the courier, you'll receive tracking details via email or SMS.
You can monitor your parcel directly through the courier's tracking website.
Please allow up to 24 hours after courier collection for tracking information to become available.

6. Delivery Delays

We work closely with our courier partners to ensure timely delivery. However, delivery times may be affected by circumstances beyond our control, including:

Adverse weather conditions.
Courier network delays.
Incorrect or incomplete delivery addresses.
Peak-season shipping volumes.

While The Surf HQ cannot be held responsible for courier delays beyond our control, we'll always do our best to assist in resolving any issues.

7. Failed Deliveries & Re-delivery

If a delivery attempt is unsuccessful due to an incorrect address or the recipient being unavailable:

The courier will typically attempt delivery again on the next available business day.
If the parcel is returned to The Surf HQ, additional shipping fees may apply for re-dispatch.

Please ensure that all delivery information provided at checkout is accurate and complete.

8. Damaged or Missing Parcels

If your order arrives damaged or contains missing items:

Take clear photographs of the parcel and any visible damage.
Contact us at info@surfhq.co.za within 48 hours of delivery.
Our team will investigate and liaise with the courier where necessary to resolve the matter.

9. International Shipping

At this stage, The Surf HQ primarily delivers within South Africa. If you're based outside South Africa and would like to place an order, please contact us directly. International shipping may be arranged on request.